Business & automation
Start with the work.
Better systems begin with understanding what people actually do.
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Callum WilkinsonCo-founder & Technical Director, Veda AIGet my next noteSoftware / Automation / AI
Practical articles and notes on making business work better.
Business & automation
Better systems begin with understanding what people actually do.
Read the articleBusiness & automation
Small inefficiencies add up. Here’s how to spot them, and what to do about them.
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A simple workflow map helps you find the real steps, owners, waits and exceptions before you build.
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Estimate the effort, rework and running costs before deciding what an improvement is worth.
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Clear ownership and complete information matter more than adding another place to send a request.
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Compare outcomes before and after, including exceptions, review and the work that moved elsewhere.
Read the articleThe useful question is which jobs fit that tier. OpenAI positions GPT-6 Luna for focused work, such as extracting fields from an invoice. Ta…
6 Oct 2026Read on LinkedIn"Computer use" means an AI agent can read what's on screen and interact with software. It can click buttons and fill in forms, then move inf…
2 Oct 2026Read on LinkedInAnnounced on 29 September, dots are always-on AI agents powered by GPT-6 Astra. Each has its own cloud computer and browser. You choose which…
1 Oct 2026Read on LinkedIn